How well can we manage ourselves, our teams and businesses in a crisis or tough times? Are our actions and behaviours putting us, our people and our businesses at risk?…
Picking up from my recent posting “We’ll meet again” I thought it would be worth looking at how First Impressions can impact our opinions of other people and their opinions…
Selling and servicing across cultures is more common now than it has ever been. And as more and more of us come across international sales opportunities I thought it would…
I have noticed that good sales people are often great storytellers. They have the ability to find the right story to resonate with your situation. They speak from experience and…
Starting out a prospecting call or receiving a customer call with a negative, resigned or flat, uninterested attitude will not inspire anyone and more than likely lose you customers. I…
Know the feeling when you make contact with someone and you both promise that you will keep in touch but never do? Or someone you met briefly at a function,…
Is there such as thing as a ‘good’ car sales story? My husband and I recently bought two new cars over the Christmas break. We initially went in to buy…
Happy New Year to you all. I wonder if you took time off over the Christmas-New Year break and, like me, had a bit of trouble letting go initially and…
‘It’s out of my control.’ ‘I can’t do anything about it.’ ‘I’m just the sales person.’ Sales people who sell in equipment and service contracts take note. This story is…
Watching the antics of all the parties in the Federal Election, especially the two major parties, and how they go about trying to convince the electorate to vote for them,…
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