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Trend 10 – Self AND Other Awareness

By / / Attitudes & Behaviours, Blog, Common Ground, Communication, Emotional Intelligence, Human-centred, Life Skills, Sales Trends, Self Development, Soft skills, Success, Wellbeing

This is Trend 10 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here.

In 30 seconds

In successful businesses, the dual focus on self-awareness and consideration for others fosters leadership effectiveness, adaptability, and emotional intelligence. It shapes collaborative team dynamics, customer relations, and conflict resolution. The intersection of self-awareness and consideration, witnessing enhanced communication, stronger relationships, and practical implementations in sales teams has a huge transformative power.

In 2.5 minutes

One of the things we noticed this year in successful businesses and sales teams is that their people are both self-aware …

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Why a Sales Career is brilliant for women’s health & well-being

The Power of Reflection for Sales Success

By / / Attitudes & Behaviours, Blog, Life Skills, Mindful selling, Sales Skills, Sales Tips, Self Development, Success, Wellbeing

In 30 seconds

In a fast-paced sales environment, reflection is often overlooked. However, taking time to analyse experiences is crucial for growth.

Reflection:

  • Fosters self-awareness, improving communication and client relationships
  • Helps salespeople gain valuable insights into client interactions to better tailor their approach
  • Promotes adaptability, allowing salespeople to adjust to changing markets and client needs

Sales activities like strategy planning and coaching already involve reflection. However, it’s also important to schedule dedicated time for deeper analysis and exploration of current situations and new opportunities.

By nurturing a culture of reflection, businesses empower their sales teams for long-term success.

In 2 minutes

While a busy sales environment often prioritises action, …

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stop-start-keep

Reflect, Adapt, and Succeed: The Stop-Start-Keep Approach

By / / Attitudes & Behaviours, Blog, Resilience, Sales performance, Sales Results, Self Development, Success, Uncategorized, Wellbeing

In 30 seconds

It’s the end of the financial year in Australia, and it’s a good time to recognise our successes and reflect on what we’ve learned on the financial year 22/23.

At Barrett we use the “Stop, Start and Keep doing” tool:

  • Stop – What do I/we want to Stop Doing? Identify practices, behaviours, or processes that don’t work for you/your team. This way you can phase it out.
  • Start – What do I/we want to Start Doing? Identify new practices, behaviours, thoughts, or processes that could bring positive change.
  • Keep doing: What do I/we want to Keep Doing? Acknowledge what works and successes …

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    Sales Career? There’s plenty to be proud of

    Sales Career? There’s plenty to be proud of

    By / / Attitudes & Behaviours, Blog, Self Development

    Pride is a contentious subject especially when it is associated with the sales profession.

    On one hand, Pride is defined as a feeling of deep pleasure or satisfaction derived from one’s own achievements, the achievements of those with whom one is closely associated, or from qualities or possessions that are widely admired.  Associated feelings like Satisfaction, Content, Fulfillment, Pleasure, Delight and Joy also spring to mind.

    On the other hand, Pride, or the more accurate term Vainglory, describes excessive or ostentatious pride especially in one’s achievements resulting in vanity and potentially arrogance, conceit, pomp, ostentation, egotism, narcissism, pride, vanity, ego trip and …

    Sales Career? There’s plenty to be proud of Read Post »

    world-gratitude-day-21-09-2021

    World Gratitude Day: The Moral Case for Gratitude, especially in uncertain times

    By / / Blog, Common Ground, covid-19, Ethics & Values, Gratitude, Life Skills, Remote selling, Resilience, Sales Psychology, Self Development, Value Based Selling

    Tuesday 21 September 2021, is World Gratitude Day

    In March 2019, I published my first paperback book: 142 Days of Gratitude that changed my life forever 

    It is part memoir, part self-help, part business book all underpinned by science and philosophy.

    In it I wrote a chapter about the moral case for gratitude. Given we are living in uncertain times I thought we could reflect for at least a few minutes, the time it takes you to read this article, on the power of gratitude to change our lives for the better.

    So here’s my contribution to World Gratitude Day.  

    The Moral Case …

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    david-bowie-are-entrepreneurs-and-change-agents-born-or-made

    Are entrepreneurs & change agents born or made?

    By / / Blog, Entrepreneurship, Life Skills, Self Development, Success

    Are successful entrepreneurs and change agents born or made? This is an important question because it can affect how people see themselves and what they aim for.

    Let’s start first with some basic definitions:

    Entrepreneur: Entrepreneurship is defined as the act of starting and running your own business or a tendency to be creative and wish to work for yourself in your own ventures.

    Change Agent: A change agent is a person from inside or outside an organisation who helps an organisation, or part of an organisation, to transform how it operates. They can be thought of as a catalyst for change, a …

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    Why technique, discipline & hard work matter now & in the long run

    By / / Attitudes & Behaviours, Blog, Coaching, covid-19, Ethics & Values, Life Skills, Self Development, Strategy, Success

    Blog Podcast

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    When I was 12 years old, I was getting ready to compete in the final of the 12 & under 100 metres Butterfly event at the Victorian Country Swimming Titles in the 1970s. The event was being held in Mildura, Victoria on the Australia Day Long Weekend in January which is at the height of summer. The day temperature was around 35°C. My race was …

    Why technique, discipline & hard work matter now & in the long run Read Post »

    Sales skills are life skills

    By / / Blog, Human-centred, Life Skills, Sales Skills, Sales Training, Self Development

    Blog Podcast

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    Have you ever tried to persuade someone about the merits of a new idea, service or initiative? Most sure you have. People do this all the time; in our personal, professional and community lives. It is part of being a human, and it’s Selling.

    Everybody live by selling something, whether we know it or not; whether we like it or not. Selling is when humans solve problems, …

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    The Noble Profession of Selling

    By / / Attitudes & Behaviours, Ethics & Values, Opportunity, Sales Essentials, Sales Leadership, Sales Management, Sales Research, Self Development, Selling Better, Success

    The statement ‘The noble profession of Selling’ may sit well with some. While many others would find ways to say everything to the contrary, bringing up stories about how they or others were ripped off by shonky salespeople. I mean why is it that when someone’s deceived by someone else they say ‘they’ve done a sales job on them’? There’s nothing noble about that, you’d agree.

    In a world where it’s too easy to engage and influence people with catchy slogans and memes that can propagate negative stereotypes, fear of the other, division, misinformation and myths, and keep people ignorant or …

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    Storytelling for Better Sales & Enriching Relationships

    By / / Attitudes & Behaviours, Call Reluctance, Communication, Ethics & Values, Gratitude, Self Development, Self Promotion, Vision, Mission & Purpose

    The truth is we all tell stories every day in a myriad of ways in varieties of situations for a variety of reasons.

    In ancient times, oral storytelling was the original way we passed down our knowledge and wisdom to the next generation.  Here in Australia, First Nations people call it The Dreamtime.

    Storytelling is inherent in human nature. Storytelling is inherent in sales.

    Stories told and aligned to the organisation’s purpose and principles, enrich, transform and sell.

    Storytelling like Selling, is ubiquitous. 

    How well we tell stories, the right stories at the right time for the right reasons to the right people well that’s a whole other story.

    This is what I would like to focus on here, especially as it relates to selling.

    But I have to set the scene with you first.

    Over 10 years ago I had the pleasure of meeting Sandy McDonald, an author, TEDx speaker, and a clarity and storytelling trainer and coach. I was presenting to a group of people at a public seminar on The Psychology of Call Reluctance and the Fear of Self Promotion. Sandy was in the audience. The reason I remember Sandy so well is that a few days post this session, she sent me a blog she had written about me, my topic and the stories I shared and the positive impact it had on her. This had never happened to me before and I was very moved by her narrative.

    We connected on Linkedin, chatted every now and then but it wasn’t until early 2019 that we reconnected again on a much deeper level. You see I had just released my book ‘142 Days of Gratitude that changed my life forever’ and posted a chapter excerpt which explained what prompted me to write the book. Sandy reconnected with me again posting her story about what my story meant to her.

    What became clear is that our relationship was being forged on storytelling and that storytelling is at the heart of every human relationship. Which is why we are now working together to help other people develop their craft in storytelling to build meaningful connections and forge better relationships that drive better business and create better outcomes personally and professionally.

    I’m a storyteller by default because I have never studied the craft of storytelling like Sandy has. For instance, Sandy’s been working with us to Barrett to help us further develop our stories. She’s been working with us on how we tell the story of our 25 years of evolution at Barr

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