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Gotta Plane to Catch – It’s Actually True

By / / Trust, Wellbeing

In 30 seconds

Don’t fall off your chair, but I’m finally taking a proper 10-day holiday. It’s been two years since my last major break, and I’ll confess I’m really bad at taking time off. I’m good at practising what I preach when it comes to sales, business, leadership, staying healthy and managing my mental health. However, taking proper holidays? That’s where I fall down. My husband’s significant birthday gave me the perfect excuse to step away. I have an awesome team who has my back, so I’m not checking in. Now, if you’ll excuse me, there’s a plane to catch.

In …

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Quick Start Guide to Dealing With Narcissists at Work

By / / Blog, Emotional Intelligence, Ethics & Values, Human-centred, Soft skills, Wellbeing

In 30 seconds

Dealing with narcissists in the workplace requires vigilance, assertiveness, and a commitment to fostering a positive, ethical work environment. You can minimise their impact on productivity and team morale by recognising narcissistic traits early, setting firm boundaries, and focusing on collaborative goals. Narcissists may bring disruption, but with the right approach, you can keep them from compromising the integrity and effectiveness of your professional space.

Setting clear boundaries, documenting interactions and decisions, and promoting a human-centred culture can reduce the impact of narcissistic traits in the work environment.

In 2.5 minutes

People with narcissistic tendencies have a significant impact in the …

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Trend 10 – Self AND Other Awareness

By / / Attitudes & Behaviours, Blog, Common Ground, Communication, Emotional Intelligence, Human-centred, Life Skills, Sales Trends, Self Development, Soft skills, Success, Wellbeing

This is Trend 10 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here.

In 30 seconds

In successful businesses, the dual focus on self-awareness and consideration for others fosters leadership effectiveness, adaptability, and emotional intelligence. It shapes collaborative team dynamics, customer relations, and conflict resolution. The intersection of self-awareness and consideration, witnessing enhanced communication, stronger relationships, and practical implementations in sales teams has a huge transformative power.

In 2.5 minutes

One of the things we noticed this year in successful businesses and sales teams is that their people are both self-aware …

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Why a Sales Career is brilliant for women’s health & well-being

The Power of Reflection for Sales Success

By / / Attitudes & Behaviours, Blog, Life Skills, Mindful selling, Sales Skills, Sales Tips, Self Development, Success, Wellbeing

In 30 seconds

In a fast-paced sales environment, reflection is often overlooked. However, taking time to analyse experiences is crucial for growth.

Reflection:

  • Fosters self-awareness, improving communication and client relationships
  • Helps salespeople gain valuable insights into client interactions to better tailor their approach
  • Promotes adaptability, allowing salespeople to adjust to changing markets and client needs

Sales activities like strategy planning and coaching already involve reflection. However, it’s also important to schedule dedicated time for deeper analysis and exploration of current situations and new opportunities.

By nurturing a culture of reflection, businesses empower their sales teams for long-term success.

In 2 minutes

While a busy sales environment often prioritises action, …

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Barrett Sales Trends 2023 Humans at the Centre

A New Era of Safety

By / / Attitudes & Behaviours, Blog, Human-centred, Sales Trends, Wellbeing

Sales Trend 12 of Barrett’s 12 Sales Trends Report for 2023 looks into what psychologically safe environments mean for sales and service teams and why it is vital in human-centred organisations.

By guest author LEESA TONGOULIDIS – HUMAN ART PTY LTD in collaboration with Barrett’s SUE BARRETT and JENS HARTMANN

In 30 seconds

Psychological safety, crucial for healthy workplaces, involves creating an environment where individuals freely express ideas without fear. It’s a critical capability for business success, fostering trust and enhancing outcomes. Fear-based cultures lead to burnout.
Timothy R. Clark, CEO – Leader Factor and Author of the 4 Stages …

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The Stuff No One Teaches You About Human Engagement

By / / Attitudes & Behaviours, Blog, Brand & Reputation, Communication, Education in Sales, Human-centred, Life Skills, Presentation & Grooming, Sales Presentation & Grooming, Self Promotion, Uncategorized, Wellbeing

In 30 seconds

We all need to know how to engage, relate, and persuade people. It’s part of life. So, how do we learn to make memorable introductions, deliver compelling presentations, effectively position ourselves for career promotions, and navigate our way through a myriad of human relationships without falling to pieces? When it comes to presenting and engaging with others, a lack of skills can fill people with fear, especially when you’ve never been taught how to manage yourself in these situations. I see this all the time. As one MBA student told me recently on a Narrative, Presence and Presentation …

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Reflect, Adapt, and Succeed: The Stop-Start-Keep Approach

By / / Attitudes & Behaviours, Blog, Resilience, Sales performance, Sales Results, Self Development, Success, Uncategorized, Wellbeing

In 30 seconds

It’s the end of the financial year in Australia, and it’s a good time to recognise our successes and reflect on what we’ve learned on the financial year 22/23.

At Barrett we use the “Stop, Start and Keep doing” tool:

  • Stop – What do I/we want to Stop Doing? Identify practices, behaviours, or processes that don’t work for you/your team. This way you can phase it out.
  • Start – What do I/we want to Start Doing? Identify new practices, behaviours, thoughts, or processes that could bring positive change.
  • Keep doing: What do I/we want to Keep Doing? Acknowledge what works and successes …

    • Reflect, Adapt, and Succeed: The Stop-Start-Keep Approach Read Post »

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    Being Respectful Pays on Every Metric

    By / / Blog, Common Ground, Ethics & Values, Human-centred, Leadership, Life Skills, Sales Culture, Success, Teamwork, Wellbeing

    For a long time, getting ahead in business has been promoted as a war to be won, going into battle, beating the competition, and having a “be tough, no wimps” policy which has created leaders, teams and cultures that are often combative, hyper-competitive (think Survivor) and, in some cases, downright dangerous and toxic to be around.

    The accompanying put-downs, bullying, shaming, physical threats of violence, and constant yelling at your team, individuals and colleagues to ‘boost performance’ might make for entertaining TV shows and movies but it does not improve performance. Instead, it has the opposite effect severely diminishing people and …

    Being Respectful Pays on Every Metric Read Post »

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    Tackling the Rise of Rudeness with Courtesy & Respect

    By / / Attitudes & Behaviours, Blog, Common Ground, Ethics & Values, Leadership, Life Skills, Sales Culture, Success, Teamwork, Wellbeing

    If you’re sensing that rudeness and incivility are on the rise lately, you would be right.

    Research shows that since the pandemic incidents of rudeness and incivility have been escalating worldwide.

    Before we look further at the statistics, let’s look at Rudeness and Incivility themselves.

    Culturally, people can be perceived as rude if they are too direct, blunt, or cheeky, or if they do not follow certain social mores – customs and codes of behaviour established by a social group- whether they intended to behave that way or not; however, this is not what we are talking about here.

    This post is specifically calling …

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    Cats take the road less travelled by being human-centred

    By / / Attitudes & Behaviours, Blog, Human-centred, Success, Wellbeing

    Despite the prevailing ‘leadership’ paradigms of the last 40-50 years of ‘win-at-all-costs’ profit maximisation, command-and-control, and the cult of celebrity CEOs, that haven’t been good for business sustainability, or the wellbeing of employees, suppliers, customers, communities, and the planet, it’s deeply satisfying as both a long-time advocate for human-centred, sustainable business practices and a Cats supporter, to see the Geelong Football Club (GFC) not only win another premiership but choose a different model to do so.

    A model that values a human-centred, inclusive, community-minded, and respectful culture.

    A model that includes and values the contributions made by all sorts of people making …

    Cats take the road less travelled by being human-centred Read Post »

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