Do you know where to invest your training and development dollar?
We offer immediate access to off-the-shelf and customised Online Training Needs Analysis (TNA) Questionnaires for the following competency assessments:
- Sales
- Direct Sales / New Business Development
- Account Management
- Sales Support
- Outbound Telesales
- Inbound Telesales
- Sales Management
- Customers Service
- Management
- Communication and Interpersonal Competencies (non sales roles)
Great for assessing your sales, service, management or interpersonal skills fitness and learning needs against a core competency framework.
- Individual and team reports are available
- Single, 180 and 360 degree
Customised TNA
The TNA is competency based and would use findings gathered from your job design project. We customise the Barrett Online Training Needs Analysis Questionnaire using superior performance competency data compiled from a competency profiling project. All participants would be rated on each competency, via a collaborative discussion with their direct manager. Findings will be summarised to identify individual and group training priorities.
Speak to us about your sales training needs.
Talk to us, your selling better advisory team, and we’ll be able to advise you on the best training solution for your business.
Case Study
SCA Selling Better project unites state sales teams and creates a unique value proposition to increase market share
Industry: Media/Entertainment Type: Public
From declining share price and fierce competition to share price tracking north and united sales leaders leading the way, within 3 months.

The Strategic Pushback: Why Saying 'No' Earns You the Right to Be There
In 30 seconds The Problem: Clients routinely test sales professionals with compressed timelines, unjustified discounts, or requests to strip down the solution. Most salespeople fold, fearing the ...

How to Survive the "Silent Assassin" in Your Next Client Meeting
In 30 seconds The Problem: In buying committee meetings, sales professionals instinctively focus on the engaged, enthusiastic stakeholders and avoid the quiet, sceptical ones. That sceptic - the ...

You Got a Seat at the Table. But Are You in the Right Room?
In 30 seconds The Problem: You nailed the meeting. Your contact loves the solution. But weeks pass, the deal stalls, and budget approval never comes - because you were sitting at the wrong table. ...

The First 5 Minutes: How to Stop Sounding Like a Vendor
In 30 seconds The Problem: Most salespeople sabotage their credibility in the first five minutes. They over-apologise, fill time with aimless small talk, or launch straight into a pitch deck. The ...
