Learning and Development Archives

May 16 2025

Coaching vs Policing: Leading B2C & B2B Sales Teams to Mastery

By Sue Barrett Coaching, Learning and Development, Sales Coaching No Comments

In 30 seconds Coached sales teams consistently outperform policed ones by 10–20%. Why? Because coaching fosters confidence, critical thinking, and meaningful client engagement—whereas policing drives compliance, fear, and short-term thinking.…

Dec 11 2024

2025: Top 10 Action Plan for Leaders, Teams & Capability Builders

By Sue Barrett Blog, Business Growth, Human-centred, Hybrid Selling, Leadership, Learning and Development, Sales Driven Organisations, Sales Growth, Sales Leadership, Sales Results, Selling Better, Success

In 20 seconds As we step into 2025, it’s clear that the fundamentals of trust, empathy, and delivering value remain timeless. However, the tools, methods, and contexts in which we…

Oct 11 2024

Deep Practice – The Path to Soft Skills & Sales Mastery

By Sue Barrett Attitudes & Behaviours, Blog, Brain Science, Coaching, Education in Sales, Emotional Intelligence, Learning and Development, Sales Coaching, Sales Skills, Sales Training, Selling Better, Soft skills

In 30 seconds Mastering soft skills, such as empathy, emotional intelligence, and active listening, is key to success in sales and service. These skills foster strong customer connections and help…

Jun 28 2024

The Top Ten

By Sue Barrett Attitudes & Behaviours, Blog, Business Growth, Case study, Education in Sales, Everybody Lives By Selling Something, Gender & Sales, Human-centred, Leadership, Learning and Development, Sales Leadership, Sales Results, Sales Skills, Sales Strategy, Sales Tips, Sales Training, Sales Trends, Sell Like A Woman, Selling Better, Soft skills, Strategy, women-in-sales

To wrap up the end of the financial year here in Australia, we looked at the ten most-read articles of FY2324. The results are an interesting mix of all we…

Jun 20 2024

Are They Ready to Lead?

By Jens Hartmann Blog, Leadership, Learning and Development, Sales Coaching, Sales Leadership, Sales Management

In 30 seconds Promoting salespeople to managing positions without upskilling them appropriately is like putting someone who is great at cooking for their family in charge of a full-scale restaurant…

Apr 12 2024

Blog_Trend6_External_Sales_Training_AND_Internal_Knowledge

Sales Trend 6 – External Sales Training AND Internal Knowledge

By Jens Hartmann Blog, Education in Sales, Learning and Development, Sales Training, Sales Trends

This is Sales Trend 6 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds Combining external sales training with internal…

Mar 28 2024

Striking Balance – Barrett’s 12 Sales & Business Trends for 2024

By Sue Barrett Blog, Business Growth, Collaboration, Communication, Customer experience, Customer Service, Customer-centric, Digital credentials, Education in Sales, Emotional Intelligence, Ethics & Values, Human-centred, Hybrid Selling, Leadership, Learning and Development, Opportunity, Sales Consulting, Sales Culture, Sales Driven Organisations, Sales Growth, Sales Leadership, Sales Management, Sales Methodology, Sales Operations, Sales Results, Sales Skills, Sales Strategy, Sales Tips, Sales Training, Sales Trends, Selling Better, Soft skills, Solution Selling, Strategy, Success, Value Based Selling

In December 2023 we published Barrett’s 12 Sales & Business Trends for 2024. This is a summary of that report, in case you missed it. For decades, the business world…

Oct 26 2023

Barrett Sales Trends 2023 Humans at the Centre

Mastering Human-Centred Learning

By Jens Hartmann Blog, Education in Sales, Human-centred, Learning and Development, Sales Skills, Sales Training, Sales Trends, Selling Better

Sales Trend 11 from the Barrett 12 Sales Trends for 2023 is about Learning and Development. By Jens Hartmann // Head of Learning and Development at Barrett In 30 seconds…

Nov 17 2022

train-sales-leaders-to-boost-sales-performance

Boost Sales Leadership to Boost Sales

By Sue Barrett Blog, Coaching, Education in Sales, Leadership, Learning and Development, Sales Coaching, Sales Leadership, Sales Management, Sales performance, Sales Results, Sales Training

Every business wants better sales performance from their salespeople and to have happy, loyal clients. If you look at the overwhelming content online about sales problems and issues, it focuses…

Sep 09 2022

Sales skills future-proof careers and margins

By Sue Barrett Blog, Digital credentials, Education in Sales, Human-centred, Learning and Development, Sales Skills

We have discussed the importance of soft skills in the past, in fact, it was one of our 12 Sales Trends for 2020. However, this is an increasingly relevant topic.…

Barrett Consulting Group P/L acknowledges the original custodians of the land on which we meet and work, including the land of the Boon Wurrung people of the Kulin Nation where our head office is based, and other lands and nations within this country. We acknowledge their elders past, present and emerging. Sovereignty was never ceded.

Learning and Development

Coaching vs Policing: Leading B2C & B2B Sales Teams to Mastery

2025: Top 10 Action Plan for Leaders, Teams & Capability Builders

Deep Practice – The Path to Soft Skills & Sales Mastery

The Top Ten

Are They Ready to Lead?

Sales Trend 6 – External Sales Training AND Internal Knowledge

Striking Balance – Barrett’s 12 Sales & Business Trends for 2024

Mastering Human-Centred Learning

Boost Sales Leadership to Boost Sales

Sales skills future-proof careers and margins

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