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Striking Balance – Barrett’s 12 Sales & Business Trends for 2024

In December 2023 we published Barrett’s 12 Sales & Business Trends for 2024. This is a summary of that report, in case you missed it.

For decades, the business world has been dominated by what looked like opposites to choose from. You could be a hunter or a gatherer, a manager or a leader.

These concepts have been pitched to the business community as opposing and mutually exclusive choices, forcing a binary mindset. These polarisations don’t apply to modern businesses and sales operations – and they haven’t served us well for some time now.

In 2023 we’ve worked with businesses across industries and …

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Soft Skills – The Engine of Industry 5.0

In 30 seconds

Forget robots, soft skills like communication and collaboration are the new stars of work. By 2030, two-thirds of jobs will rely on them, growing 2.5 times faster than others.

Why? Soft skills boost sales, create happier workplaces, and build lasting relationships. They’re not about innate talent but learned skills that anyone can hone. Digital credentials programs can help you develop and validate these skills, giving you an edge in the future of work.

It’s time to embrace soft skills development for everyone, building a workforce equipped for a human-centred world. Let’s unlock the power of people skills and thrive together.

In …

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Nurturing Soft Skills for Business Success

In 30 seconds

Soft skills have taken centre stage in the 4th Industrial Revolution, becoming integral to employability and business success. These versatile abilities, spanning communication, teamwork, problem-solving, emotional intelligence, ethics, and global citizenship, are now more critical than ever. Deloitte Access Economics forecasts that by 2030, two-thirds of jobs will heavily depend on soft skills, marking a significant workforce transformation. Businesses, especially in sales and customer service, can gain a competitive edge and increase revenue by fostering these skills. Enhanced interpersonal and self-management proficiencies create healthier work environments. Contrary to the belief that soft skills are innate, they can be …

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Sales skills future-proof careers and margins

We have discussed the importance of soft skills in the past, in fact, it was one of our 12 Sales Trends for 2020.

However, this is an increasingly relevant topic. It is estimated that by 2030 soft skills will be key in 2 out of 3 jobs. Those with the right skills in the right context will increasingly choose how, where and when they work, and businesses that invest in developing their employees’ soft skills will benefit, too. It’s been estimated by Deloitte Access Economics that employees with effective soft skills could increase revenue by more than $90,000 …

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