In 30 seconds
Forget robots, soft skills like communication and collaboration are the new stars of work. By 2030, two-thirds of jobs will rely on them, growing 2.5 times faster than others.
Why? Soft skills boost sales, create happier workplaces, and build lasting relationships. They’re not about innate talent but learned skills that anyone can hone. Digital credentials programs can help you develop and validate these skills, giving you an edge in the future of work.
It’s time to embrace soft skills development for everyone, building a workforce equipped for a human-centred world. Let’s unlock the power of people skills and thrive together.
In 2 minutes
Industry 4.0 was characterised by automation and data-driven technologies. Now Industry 5.0 ushers in a new era of human-centricity and sustainability. This fundamental shift necessitates a renewed appreciation for soft skills, the qualities that make us uniquely human and enable us to thrive in complex social environments. Soft skills like human-centred communication, collaboration, problem-solving, value-based selling, and teamwork are the rising stars of the 5th Industrial Evolution. Deloitte predicts two-thirds of jobs by 2030 will heavily rely on them, growing 2.5 times faster than other roles.
Why the hype? Strong soft skills boost sales, create happier work environments, and build lasting relationships. Mastering soft skills breaks down business silos and builds dynamic, engaging business cultures of collaboration, innovation, value-based selling, and teamwork.
Take sales & service: most people who enter these roles aren’t born sales and service geniuses, instead they’ve honed their soft skills to win trust, build healthy relationships and drive positive outcomes.
Developing soft skills isn’t just for sales and service teams. More and more businesses are looking to develop the soft skills, stakeholder management and presentation skills of people across teams – internally and externally.
They want their people to shift away from one-sided, transactional, and often awkward communication tactics and step change to business savvy, emotionally intelligent, human-centred sales and communication strategies, practices and presentations that are engaging, persuasive and influential.
The key is to embrace soft skills development for everyone. Digital credentials, like our Sales Essentials Online program and our Human-centred Communication & Presentation Skills Programs, offer focused learning that develops and validates your soft skills and gives you an edge.
It’s about building a workforce and community equipped for the human-centred world.
So, let’s unlock the power of human-centred people skills and thrive in the changing world of work, together.
Talk to us about rolling out Soft Skills training to your teams.
Remember, everybody lives by selling something.
Testimonial
“The change has been outstanding. Two years ago I couldn’t have imagined that Sales would be in such great shape already. I thought it would’ve taken years but here we are now with a fantastic sales team, sales infrastructure and processes, strategy and culture that is growing and making a huge difference to our business and our clients. As an accountant, I knew very little about sales but Barrett’s Sales Strategy & Operations Framework and the Barrett team have steered us in the right direction.”
Related Topics
The Stuff No One Teaches You About Human Engagement
Soft Skills, Selling, and Micro-credentials
We Are All in Sales – An Internal Team’s Journey
A Year Ago
Selling Is Everybody’s Business
Three Years Ago
Dear Prospects: Salespeople Are Not Mind Readers
Ten Years Ago
Does Anyone Really Know What I’m Supposed to Be Doing?
New Article Email Notification