In HR you support “pilots and crews” to help them run smooth operations. When a crisis like this one hits out of the blue, and sales and service operations are…
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Do you remember the plane that landed on the Hudson River in New York City in 2009? Your business might not have been struck directly – like Captain Sullenberger’s plane…
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Do you remember the plane that landed on the Hudson River in New York City in 2009? Both engines of the plane lost thrust after colliding with a flock of…
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Organisations can only exist when there is an active system of communication between parties that creates the scaffolding of relationship dynamics. Without communication and relationships, organisations are hollow, empty. And…
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As the world responds to contain the COVID-19 disease, we want to make sure that your and our teams stay safe so we are adjusting our commitments and activities in…
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*Please refer to the relevant health experts and authorities for advice and guidance on any health or social concerns. Have you noticed how easy it is to get spooked in…
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This Sunday, 8 March 2020, marks International Women’s Day and the United Nations’ theme for 2020 is: I am Generation Equality: Realizing Women's Rights. The theme is aligned with UN…
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I’ve been around long enough to have lived and worked through major recessions, financial crises i.e. GFC, and general downturns in business and survived, if not thrived during these times.…
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You know the story ‘small business wins huge deal with large client’. Amazing. Everyone is celebrating. ‘Biggest deal we’ve ever had. OMG’ So after the win, the small business sends…
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The statement ‘The noble profession of Selling’ may sit well with some. While many others would find ways to say everything to the contrary, bringing up stories about how they…
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