In 30 seconds The quote "Everybody lives by selling something," attributed to Robert Louis Stevenson, emphasizes that everyone constantly engages in selling, whether products, ideas, or themselves. In a business…
Read More
In 30 seconds Command and control or administration-focused leaders hinder progress and create toxic environments. Servant and transformational leadership styles provide better alternatives. By prioritising employees' needs, fostering communication, and…
Read More
For a long time, getting ahead in business has been promoted as a war to be won, going into battle, beating the competition, and having a “be tough, no wimps”…
Read More
If you’re sensing that rudeness and incivility are on the rise lately, you would be right. Research shows that since the pandemic incidents of rudeness and incivility have been escalating…
Read More
Twenty-eight years ago, on 9th January 1995, I started Barrett Consulting Group with the purpose of understanding the system of sales and putting humanity back on the corporate map. I’ve…
Read More
Sales operations are complex systems with many moving parts. So, when we are not getting the sales results that we expect, it’s easy to misdiagnose the cause (or causes) of…
Read More
I want you to imagine a field sales team of 20 B2B salespeople, each of whom has their own well-defined sales territory (it could be industry-based or geographical, doesn’t matter)…
Read More
In August 2020 I wrote an article about where businesses had been exposed during the pandemic crisis. At that time, having conversations with business leaders across Australia and internationally, we…
Read More
The client: a $4B division of a listed corporation specialising in Wholesale & Retail. The division is a combination of B2B sales (wholesale), B2C sales across several retail brands, service…
Read More
For too long sales has been seen (and promoted) as combative – us versus them – an arm wrestle on price and terms, a face-off as we sit opposite each…
Read More
New Article Email Notification