Necessity is the mother of invention: How to keep on selling better during COVID-19

By / / Attitudes & Behaviours, Business Acumen, Collaboration, Common Ground, Communication, Ethics & Values, Opportunity, Sales Essentials, Sales Leadership, Sales Planning, Sales Results, Sales Skills, Sales Strategy, Sales Tips, Sales Training, Selling Better, Strategy, Success, Wellbeing

As the world responds to contain the COVID-19 disease, we want to make sure that your and our teams stay safe so we are adjusting our commitments and activities in accordance to current regulations.

We also understand that for businesses these are troubling times, but there are ways forward. As they say ‘necessity is the mother of invention’. We want to stay by your side and help you assess your situation, whether that be devising a sales strategy in line with the new reality, or helping your staff keep the business going in a feasible and responsible way. At Barrett we …

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Open for Business: How to keep selling & doing business during COVID-19

By / / Attitudes & Behaviours, Resilience, Sales Strategy, Wellbeing

*Please refer to the relevant health experts and authorities for advice and guidance on any health or social concerns.

Have you noticed how easy it is to get spooked in times of crisis and uncertainty what with COVID-19, bushfires, floods, panic buying and climate crisis? Given what we see on social media and in the news you’d be forgiven for asking ‘Is it all over?’

Well NO, it is not. Far from it.

COVID-19 will pass eventually. Yes, it is having a dramatic impact on various industries and people, especially those involved in international travel, tourism, conferences/events, hospitality and of course, healthcare. This …

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Sales Trend 2 – A better way of doing business

By / / 12 Sales Trends Pages Category, Common Ground, Environment & Sustainability, Ethics & Values, Opportunity, Selling Better, Sustainability & Environment, Wellbeing

Sales trend 2 of the Barrett 12 Sales Trend Report for 2020 is about what businesses and sales teams can do now to start making a difference for people and the planet.

The time for talking is past. The planet and its inhabitants can’t wait any longer. Now is the time for decisive action.

Businesses and organisations can, and should, be part of the solution and support sustainable development, wellbeing and a prosperous future for all.

The blue print is here.

The navigation system is ready for deployment. The UN Sustainable Development Goals (SDGs) call for every business and organisation …

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Trusting optimism

By / / 12 Sales Trends Pages Category, Attitudes & Behaviours, Opportunity, Optimism, Wellbeing

Sales trend 8 from the Barrett 12 Sales Trends Report for 2019 is about the benefits for people and businesses of adopting an optimistic approach.

By guest author Victor Perton.

It is said that trust is in short supply in Australia. The Edelman Trust Barometer is trotted out in pessimistic speeches to suggest that Australian leadership is in a state of collapse. However, the Edelman folk are confused by their own findings. Given the current prosperity and wellbeing in Australia, with 25 years of uninterrupted growth, a presentation by Edelman suggested that the place in which Brand …

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Engaging with words and stories to find common ground

By / / Attitudes & Behaviours, Collaboration, Common Ground, Environment & Sustainability, Ethics & Values, Gratitude, Opportunity, Sustainability & Environment, Trust, Wellbeing

Using words & stories to find common ground & progress towards a better future together

As mentioned previously, finding common ground is indispensable to our progress, especially if we are to move forward as communities and solve the most pressing issues we have to deal with as humans inhabiting an abundant but vulnerable and finite planet.

In this article we explore how words, language and the stories we tell can help us find common ground or tear us apart, and look at some examples to demonstrate how things can go either way.

Have you ever shared a story or anecdote that sounded perfectly …

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Why ‘Coaching with Compassion’ leads to healthier coaches

By / / Attitudes & Behaviours, Coaching, Education in Sales, Emotional Intelligence, Ethics & Values, Gratitude, Resilience, Sales Coaching, Sales Culture, Wellbeing

At Barrett we are very mindful of our coaching approach and the well-being of the coaches and coachees. Read what Jens Hartmann, our head of Learning and Development has to say about this.

‘Coaching with Compassion’ not only is better for the coachee, it has health benefits for the coach as well

Let’s say you’re a sales leader, and you have the opportunity to coach a salesperson who has a decent track record. This has been their week:

Some big deals are taking more effort and time to close than expected; there’s pressure to close deals before the end of the …

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Why should I give a damn about you?

By / / Attitudes & Behaviours, Collaboration, Common Ground, Environment & Sustainability, Ethics & Values, Wellbeing

The Common Ground Series – Part 2

As mentioned previously, Finding Common Ground is about exploring shared interests, beliefs, or opinions between two people or groups of people who may disagree about most other subjects.

In a world where the media, governments and self interest groups are portraying, more often than not, a polarised ‘us’ versus ‘them’ narrative, even though many of us go about our day-to-day interacting with all sorts of people from all sorts of backgrounds, it’s even more important that we resist this divisiveness and work together to find common ground for the common good.

Why?

Octavio Paz, …

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In order to progress we must first find common ground

By / / Attitudes & Behaviours, Collaboration, Common Ground, Communication, Environment & Sustainability, Ethics & Values, Life Skills, Sustainability & Environment, Wellbeing

The Common Ground Series – Part 1

Common ground: shared interests, beliefs, or opinions between two people or groups of people who disagree about most other subjects. (Cambridge dictionary)

Finding common ground is indispensable to our progress, especially if we are to move forward as communities and solve the most pressing issues we have to deal with as humans inhabiting an abundant but vulnerable and finite planet. This matter affects us all, in all aspects of our lives and as such it is a topic worth exploring and understanding in more depth. This article is the first in a series about progress …

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Sales Trend 1 – The Selling Better Manifesto

By / / 12 Sales Trends Pages Category, Attitudes & Behaviours, Brand & Reputation, Education in Sales, Environment & Sustainability, Ethics & Values, Innovation, Mindful selling, Opportunity, Sales Pioneer, Sales Trends, Success, Uncategorized, Wellbeing

Sales Trend 1 of the Barrett 12 Sales Trends for 2018 Report is our Selling Better Manifesto. It talks about the Selling Better Movement and it explains why we have started it.

We have created The Selling Better Movement with the hope it will help people understand that there’s a better way of doing business.

A way in which we can all be prosperous.

The Selling Better Movement is an ethical and human-centred selling ethos underpinned by a practical selling philosophy.

The modern business landscape offers a world of possibility. More and more people are stepping out to unearth …

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Why you shouldn’t let rudeness lead to the ruination of business and sales

By / / Attitudes & Behaviours, Brand & Reputation, Communication, Customer Service, Ethics & Values, Life Skills, Presentation & Grooming, Sales Relationships, Self Development, Wellbeing

In the midst of the trend and hype of ‘customer centricity’, ‘the customer experience (CX)’, ‘customer excellence’ and other such terms it appears there is something amiss – the rise and rise of rudeness, incivility, disrespectful behaviour, and the trend of behaving badly at work.

This is not a new phenomenon; however, it is reaching epic proportions and affecting many businesses, their staff, customers and suppliers as we speak with devastating consequences.

Ray Williams writing for ‘Psychology Today’ back in October 2016 said this: “Has incivility become the new norm in America? Fundamental ethical values such as respect, fairness, honesty, personal responsibility …

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