How to avoid the 7 deadly sins of selling

By / / Attitudes & Behaviours, Sales Results, Sales Tips, Success

The first objective of effective sales training and coaching is to help us, salespeople, become aware of any bad habits we may have developed over time. The next objective is to admit that these bad sales habits are deterrents to our success. By breaking these bad habits down and see them for what they are we can begin to rebuild our sales skills by putting in place healthy sales habits that lead to success.

However, even if you do not have the opportunity to attend good sales training or have access to …

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7 things you can do to immediately improve your sales operations

By / / Sales Driven Organisations, Sales Leadership, Sales Training, Success

Sales operations are complex systems with many moving parts. It is a constant juggling act for many sales leaders and business heads. What with:

Designing an effective sales strategy , right sizing sales teams , picking the right sales segments to sell to, delivering the right level of sales training, coaching their sales team, dealing with under-performers, key accounts management, managing and reporting on sales financials, liaising and linking with other departments across the value chain, boosting team morale, and so on.

It’s a very complex role. So where to start?

Here are 7 things you can do …

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Why do some people feel ashamed of being called a salesperson?

By / / Attitudes & Behaviours, Success, Wellbeing

Do you feel ashamed of being called a salesperson? Are you aware that your view of selling (the way you think and feel about it) can affect your success or failure as a salesperson? Over the years we have met many sales people who are really good at selling, have all the ingredients, write great sales results and are highly valued by their companies, yet they never feel satisfied in their sales career. The afflicted sales person just feels a sense of unease and guilt about being in sales – they feel that their career is somehow inferior to others. …

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Curiosity – A Foundation to Sale Mastery

By / / Attitudes & Behaviours, Brain Science, Success

Let’s start with a question: What is the most important quality of highly successful salespeople? This question is often on the mind of anyone looking to sell well. There is much speculation about what this elusive quality actually is.  The truth is that there are many traits that make for highly successful salespeople , but the number one quality that makes top sales performers outstanding is…

 their desire and dedication to engage in self-appraisal and continuous learning.   

We have not met a successful sales person yet who doesn’t want to know how to be …

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What’s your Elevator pitch?

By / / Attitudes & Behaviours, Communication, Success

“So what do you do?”

How many times have you been asked that question? At a networking function, a business event, at a BBQ, in the elevator, anywhere?

How did you go answering the question?

You may have nailed it in a clear succinct sentence or like many people you may have stumbled, paused, gather your thoughts and then launched into a jumbled monologue about what you do and how you do it that ended up either boring your questioner or losing them in the details.

Sound familiar?

Many people find it difficult to articulate what they do in a simple easy to understand statement …

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Breaking the Chain of Ignorance – upping the pace of transformation

By / / Attitudes & Behaviours, Communication, Sales Driven Organisations, Sales Forecasting, Sales Measures - Inputs & Outputs, Success, Vision, Mission & Purpose

In December 2012, we published the 12 Sales Trends Report for 2013 and released a brief summary of each trend. This month we are focusing on the Sales Trend “Breaking the Chain of Ignorance – upping the pace of transformation”.

It is not enough to adapt to change, we need to keep ahead of the curve and continue to transform ourselves before the change arrives – opting to stay conservative will be a riskier strategy than taking risks to transform.  But the risks don’t need to come from the unknown.  The key to …

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On your marks… Get set… GO!

By / / Attitudes & Behaviours, Education in Sales, Life Skills, Sales Training, Self Development, Self Promotion, Success

A prosperous life after elite sport is critically important to elite athletes as many of them have dedicated the best part of their lives (some into their 30’s) pursing excellence in their chosen sport often leaving education or business pursuits on the side.  These elite athletes know that achieving excellence in sport requires dedication, determination, discipline and sacrifice.  So what do you do career wise after a life in elite sport?  Or what can you do business wise while still pursuing your sporting goals?

These are just two of the many questions asked by the ACE (Athlete Career & Education) advisors …

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Customer Satisfaction & Retention Booster

By / / Attitudes & Behaviours, Customer Service, Marketing, Sales Management, Sales Relationships, Sales Results, Sales Tips, Success

It is five to ten times easier to keep a customer we have than to get a new one – so taking customer satisfaction and retention seriously should be serious business. We already have the most powerful marketing tool to boost customer satisfaction and increase customer retention, as well as improve employee morale and develop new products and services that are exactly what our customers want and need. The problem is that most companies don’t use it.

There is no more useful tool in our marketing armoury than our front-line sales and service people. …

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How Meditation Can Make You a Better Salesperson

By / / Attitudes & Behaviours, Brain Science, Emotional Intelligence, Life Skills, Neuroscience, Neuroscience in Sales, Resilience, Sales Psychology, Sales Results, Self Development, Success, Wellbeing

In this increasingly complex world emotions such as empathy, compassion and benevolence are emerging as critical qualities of highly successful people, teams, companies and communities. Even in the highly competitive world of business and selling, those sales people and leaders who are able to incorporate these qualities into their daily work and personal lives are finding greater levels of success. This is coming in the form of better sales results and healthier, more prosperous client …

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Stop Throwing our Salespeople and Sales Managers into the Deep End

By / / Education in Sales, Role Clarity, Sales Coaching, Sales Culture, Sales Leadership, Sales Management, Sales Relationships, Sales Training, Success

Isn’t it about time we stop throwing our sales people and sales managers in the deep end and expecting them to swim – or sell and lead with no support or training in this case? Isn’t it about time that we had frank conversations with our potential recruits about what sales and sales manager roles really entail and make sure our recruits really do have the skills, mindset and knowledge to take on the …

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