In 30 seconds Asking for a discount can be customary or a signal of needing expense justification. For businesses, avoiding unnecessary discounts is crucial. Discounting devalues offerings, sets poor examples,…
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In 30 seconds Selling is much more than completing transactions, particularly in B2B and complex B2C environments. Delivering value is crucial for building long-term relationships with customers. To shift to…
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In 30 seconds Lately, I have been working with internal teams of an ASX-listed business. These teams include Audit & Risk, Business Consulting, People & Culture, and Diversity & Inclusion.…
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In 30 seconds EQ – emotional intelligence – has been top of mind in business since the 1990s. Mastering EQ is essential to personal and professional development when it comes…
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In 30 seconds Achieving sales mastery is a continuous journey rather than a final destination. However, developing a sales mastery mindset and creating a sales mastery environment within our organisation…
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Are they the same? The terms ‘Solution Selling’ and ‘Value-based Selling’ are sometimes used interchangeably. But are they the same? The short answer is NO. So, what are Solution Selling…
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When you roll out effective, ethical, human-centred sales training programs to your sales and client facing teams spread out over time really good things happen to your people and your…
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Saturday 11th February is International Day of Women and Girls in Science. For centuries, if not millennia, women have been making huge contributions to the advancement of science, mathematics, technology,…
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We have discussed the importance of soft skills in the past, in fact, it was one of our 12 Sales Trends for 2020. However, this is an increasingly relevant topic.…
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Updated: February 2023 Case Study – Multinational Client B2B team In February 2020 - before many of us knew we were not going to be able to work in…
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