Back in 2012, I wrote the article – Are you really listening or just waiting to speak – which resonates with salespeople and leaders and gets them thinking about how well, or not, they really listen to others and how comfortable they are with silence and creating the space for others – in this case, their clients – to be heard and understood.
As we say in the Selling Better Manifesto, Selling is about creating a fair exchange of value between buyer and seller; it’s about mutual prosperity. For that to happen, we need to really … read more by subscribing.

New Article Email Notification