Organisations can only exist when there is an active system of communication between parties that creates the scaffolding of relationship dynamics. Without communication and relationships, organisations are hollow, empty. And as much as good communication can do for an organisation, bad communication or the lack thereof can tear it down.
In times of crisis and major up upheaval like we are all currently experiencing– in families, businesses, communities, governments, economies and societies – the content, quality and frequency of communication is paramount to our survival, literally.
In particular, what we say as leaders, how we say it and how often we say it has a dramatic impact on people’s lives and livelihoods.
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