One Bad Apple: Why Your Team’s Weakest Link Matters More Than You Think

In 30 seconds

Watch who you let near your mind. Professor Will Felps proved what leaders have long suspected: a single toxic team member can reduce overall performance by 30 to 40 per cent, even when everyone else is capable and motivated. Let’s face it, we’ve all had to remove some bad apples from our teams. The fear is real: losing their contribution, upsetting clients. But the relief is palpable when they have gone. Teams rally. Clients stay, often grateful for the change. Your ability to foster authentic human connection is your sustainable advantage. But you must actively protect it by calling out bad behaviour and refusing to tolerate the intolerant. Team effectiveness depends less on strong performers and more on removing the weak links undermining everyone else. Protect your culture. Everything else follows.

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