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Looking Beyond “Can I Help You?” – The True Purpose of Retail Sales

human-centred-mindset-to-drive-sales-careers

In 30 seconds

Retail done right is not about pushing products — it’s about helping people. When we approach customers with genuine curiosity, purposeful care, and acknowledgment, we build trust and meaningful human connection. As Peter Drucker said, the purpose of business is to solve problems; revenue follows naturally. Whether in a pharmacy, hardware store, or camping outlet, retail staff .....

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