The Phenomenon that is #March4JusticeAU

By / / Attitudes & Behaviours, Blog, Collaboration, Ethics & Values, Gender & Sales, Teamwork, Wellbeing, women-in-sales

We are all presented with opportunities every day in myriads of ways. Whether we choose to pursue an opportunity is dependent upon many things. When an opportunity of a lifetime presented itself to me on Monday 1 March I decided to jump in boots and all. Definitely a sliding door moment for me.

This once in a lifetime opportunity was joining the March 4 Justice organising team at its inception.

How did #March4JusticeAU burst onto the scene so quickly and how did it capture the attention of the nation as well as the international media?

It started on Sunday 28 February 2021, when …

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lessons-I-am-learning-about-myself-and-my-business-during-COVID-19

Lessons I’m learning about myself & my business during COVID-19 – The Sequel

By / / Attitudes & Behaviours, Blog, Collaboration, Communication, covid-19, Life Skills, Resilience, Strategy, Teamwork

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Four months into the pandemic, I wrote about lessons that I was learning about myself as a leader, and my business. Like for so many people, lessons keep revealing themselves to me this year, so I thought I would write a sequel.

The second part of the year presented more and different challenges, like the second and stricter lockdown in Melbourne, governments around …

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25-year-journey

A new chapter in Barrett’s 25-year history

By / / Blog, Entrepreneurship, Ethics & Values, Human-centred, Strategy, Success, Sustainability & Environment, Teamwork

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When I founded Barrett 25 years ago in January 1995, my goal was to create a different type of business consultancy; one that specialised in all things sales but from the perspective of being collaborative, team oriented, personally reflective, self-aware and human centric; a business with heart where people were at the centre of everything we did.

It’s been exciting ever since, and …

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7 things you can do better

Why Collaboration, not Competition, leads to better sales results

By / / Attitudes & Behaviours, Blog, Collaboration, Common Ground, Competition, Ethics & Values, Sales Management, Sales performance, Sales Research, Sales Results, Selling Better, Success, Teamwork

Traditionally, the trope of the solo sales superstar or rainmaker has ruled the hearts and minds of many. Lauded for ‘single-handedly’ winning major accounts, bringing in the most amount of deals, or some other super human sales feat, what might surprise those not as familiar with sales and how selling works, is that none of these sales superstars could have achieved their results without the help of others, because no one lives or works in isolation.

Despite the popular myths, it has been known for nearly 20 years that the most successful salespeople are collaborators and team players, not individual sales …

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How to stay open for business: Selling Better during this crisis and beyond.

By / / Attitudes & Behaviours, covid-19, Education in Sales, Opportunity, Resilience, Sales Coaching, Sales Consulting, Sales Driven Organisations, Sales Leadership, Sales Management, Sales Psychology, Sales Results, Sales Skills, Sales Strategy, Sales Training, Strategy, Success, Teamwork, Wellbeing

Do you remember the plane that landed on the Hudson River in New York City in 2009?

Both engines of the plane lost thrust after colliding with a flock of geese. The plane was going to crash. There was no time to get anywhere else safely. The pilot, Captain Chesley “Sully” Sullenberger, with the help of his co-pilot and crew landed the plane on the Hudson River. All 155 passengers and crew survived. 208 seconds passed from the moment the plane lost power to the safe landing.

The most important factors in this successful landing were that the captain and co-pilot were …

How to stay open for business: Selling Better during this crisis and beyond. Read Post »

Organisations are nothing without communication and relationships

By / / Attitudes & Behaviours, Collaboration, Communication, Sales Leadership, Sales Management, Teamwork

Organisations can only exist when there is an active system of communication between parties that creates the scaffolding of relationship dynamics. Without communication and relationships, organisations are hollow, empty. And as much as good communication can do for an organisation, bad communication or the lack thereof can tear it down.

In times of crisis and major up upheaval like we are all currently experiencing– in families, businesses, communities, governments, economies and societies – the content, quality and frequency of communication is paramount to our survival, literally.

In particular, what we say as leaders, how we say it and how often we say …

Organisations are nothing without communication and relationships Read Post »

Are your sales conferences pumping or slumping?

By / / Attitudes & Behaviours, Blog, Brand & Reputation, Collaboration, Communication, Sales Conference, Sales Culture, Sales Driven Organisations, Sales Strategy, Teamwork

*** Trigger Warning: May contain traces of sarcasm ***

We’ve all been there: a sea of people, pulled together from across the country or region, locked in a windowless room with artificial light, seated at round tables with mints and water, patiently waiting for the parade of presenters to finish their ‘Death by PowerPoint’ presentations so we can get to the coffee station during the day and then the bar at night to start really engaging with our colleagues. During the day some relief can be found in the smartphones that everyone will be less and less discreetly looking at repeatedly, …

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Delivering “good service” isn’t enough

By / / Attitudes & Behaviours, Brand & Reputation, Competition, Customer Service, Marketing, Sales Driven Organisations, Sales Relationships, Sales Skills, Teamwork

I was impressed by a brief but excellent ABC News Video on the impact of social media on a business’ reputation and brand, especially when things go wrong and that to reduce or eliminate any negative publicity issues to begin with starts with something rather old fashioned – delivering Service. This got me musing about and the importance of good ‘ol fashioned customer service’ and what it really means today in a digital world.  The team has proposed we adopt C.A.R.E. as our mantra.

What is C.A.R.E. about?

Everyone knows that delivering good customer service is a fundamental building …

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Seeing with New Eyes

By / / Attitudes & Behaviours, Collaboration, Ethics & Values, Sustainability & Environment, Teamwork, Uncategorized

Joel Barker, a Futurist, has been a favourite thinker of mine for many years. His way of seeing the world with new eyes, his openness to possibility has inspired me to dream and explore the world. In times of unprecedented change we can be forgiven for feeling scared or worried. We can find ourselves looking backwards at the ‘good ‘ol days’ instead of forwards. We can feel closed to opportunity instead of seeing new possibilities as liberating.

Rather than dwell on the past and become nostalgic I propose we breathe deeply and take a look into the future to see what …

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