In 45 seconds
Key Insights from the Barrett Event (28/11/24) with Alex Fein, RedBridge and Sue Barrett, Barrett:
Erosion of Trust:
Alex Fein discussed growing public scepticism toward institutions, media, and corporations, driven by a disconnect between personal expectations and failing public systems
Businesses need empathy and qualitative insights to understand and address these sentiments effectively
AI in Business:
Caution against over-reliance on AI; it enhances operations but cannot replace human connection
Leaders should use AI selectively to complement human-centred practices
Building Trust:
Sue Barrett emphasised long-term value creation over short-term wins
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