When we interact and work with people (customers, colleagues, managers, friends, family, etc.) it is important to be able to interpret and understand where the other person is coming from – their perspective, especially if we want to continue interacting and working with them in a manner that is beneficial to both parties. Interpreting and understanding where another person is coming from does not automatically imply that we agree with their perspective.
We may not agree. However, we at least know where they stand, what their perspective is, how they see the world. Ideally, the other person would respond in kind but that is not always the case. It is critical to our survival that we understand that others might see things differently to ourselves. This is about Theory of … read more by subscribing.
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