What does Selling Better mean to sales team’s retention rates?

What do you make of this statistic?

The average tenure of a sales representative across Europe and USA is currently 15 months.

Ouch!

There are other stats that also show the average staff turnover can be anything around 25-50% per annum, or more in some cases.  Some call centres experience turnover rates of over 70% per annum.

These statistics are alarming because the costs associated with poor engagement and high staff turnover are monumental and can manifest in many ways including decline in sales, poor customer service, loss of reputation leading to more loss of customers and employees, and impaired recruitment. If not addressed, organisations can find themselves in a death spiral. And in today’s hyper connected world this can happen at lightning speed in any … read more by subscribing.