Everybody lives by selling something and so it is true for the banks and financial services businesses; however, it seems that too many people in some divisions of some of the banking, financial planning and insurance institutions have confused ethical selling with unethical selling practices. Not all banks and financial institutions, mind you, but enough of the big ones to erode trust so badly that people are baying for a royal commission.
When I first started introducing the discipline of Selling to the Australian banking sector back in early 1990’s I was met with a ‘we don’t sell’ mentality even though I have always promoted ethical selling practices. Selling wasn’t on their radar, it was seen as unprofessional, unethical which is kind of ironic given the current crisis in … read more by subscribing.
New Article Email Notification