‘Selling is a numbers game’ has been said more times than any of us care to remember. And yes, numbers are critical to sales, however some organisations place far too much emphasis on the managing the numbers, especially their obsession with their salespeople’s input activities – i.e. number for prospecting (cold) calls, client meetings, numbers in the pipeline etc. This “management by numbers” approach is flawed and leads to confusion, distress and worst, poor sales results over both the short and longer term. The approach fails to grasp that up to 80% of the activities of a sale are outside the control of the salesperson. Most of the inputs that lead to sales results are centred around conversations with people and the decisions they make based on their own priorities … read more by subscribing.

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