Selling and servicing across cultures is more common now than it has ever been. And as more and more of us come across international sales opportunities I thought it would…
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Starting out a prospecting call or receiving a customer call with a negative, resigned or flat, uninterested attitude will not inspire anyone and more than likely lose you customers. I…
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Know the feeling when you make contact with someone and you both promise that you will keep in touch but never do? Or someone you met briefly at a function,…
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I typed 'Sales' into youtube.com the other day just to see what was on offer. I have to say that some of the initial videos displayed on the front page…
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Although technology has become increasingly important in recent years, the importance of relationships in business has not changed. Upon reflection, it appears that we have taken the following path. Technological…
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This time of the year many people are trying to get back into the swing of things after their Christmas break. It's about this time that many sales people begin…
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Is there such as thing as a 'good' car sales story? My husband and I recently bought two new cars over the Christmas break. We initially went in to buy…
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Today people are looking for honesty and authenticity and do not have time to be misled. They want to work with people who are what they say they are. They…
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Clients don't expect to be coerced, bullied, tricked or intimidated into buying. They don't expect to be treated like an idiot by sales people who just talk at them and…
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The 20th century approach of one-upmanship, although still encouraged by many traditional sales managers, seems to be slowly retreating into the shadows of the past as crude and old-fashioned. Polar…
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