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Testimonials

Paul Claessen, Member of Entrepreneurs Organisation Perth Chapter

Great to have you both over for the chapter retreat and thanks very much for the quality of your presentation. I am sure Chris would have told you that last years chapter retreat keynote presenter was hauled off after 15 minutes of a 1 hour presentation � you got through a day and a half with a fully engaged crowd, you can draw the obvious inferences from that. Recommendation is ...
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"We must become the change we want to see."
Mahatma Gandhi

What others are saying

"You taught me that if I am to change as an individual that I must change from the inside out. You helped me realise that I do count for something, that nothing is out of reach and that I have the potential to realise the many opportunities available to me."

Manager, RACV

Emotional Intelligence - EQ

Measuring Emotional Intelligence (EQ)

Emotional Intelligence (EQ) involves a set of skills that define how effectively people perceive, understand, reason with and manage their own and others' feelings. These skills are cornerstones to successful selling, as emotions are an inherent part of why people buy and why they do not.

Research studies suggest that Emotional Intelligence makes a difference in sales including how effectively sales people:

establish and build client rapport
understand the needs of their customers
generate passion for the products they sell, and
overcome buyer objections when closing a sale.

The Genos Model of workplace Emotional Intelligence comprises seven specific EI skills critical to successful selling i.e. Emotional Self-Awareness, Emotional Expression, Emotional Awareness of Others, Emotional Reasoning, Emotional Self-Management, Emotional Management of Others, and Emotional Self-Control. Each skill can be applied to successful selling.

Emotional Intelligence can be developed and improved. Higher levels of emotional intelligence can lead to higher levels of resilience, emotional well being and productivity.

Applications

Administered online via user name and password sourced via an accredited provider.
The EQ Test from our provider Genos can be used for recruitment and development purposes. It produces an individual report along with accompanying team summary reports, development and coaching strategies.
The EQ Test from our provider Genos will NOT measure personality, communication styles, motivators & values, prospecting fitness, leadership styles and derailers , or cognitive attributes and abilities (IQ).