Do you know where to invest your training and development dollar?
We offer immediate access to off-the-shelf and customised Online Training Needs Analysis (TNA) Questionnaires for the following competency assessments:
- Sales
- Direct Sales / New Business Development
- Account Management
- Sales Support
- Outbound Telesales
- Inbound Telesales
- Sales Management
- Customers Service
- Management
- Communication and Interpersonal Competencies (non sales roles)
Great for assessing your sales, service, management or interpersonal skills fitness and learning needs against a core competency framework.
- Individual and team reports are available
- Single, 180 and 360 degree
Customised TNA
The TNA is competency based and would use findings gathered from your job design project. We customise the Barrett Online Training Needs Analysis Questionnaire using superior performance competency data compiled from a competency profiling project. All participants would be rated on each competency, via a collaborative discussion with their direct manager. Findings will be summarised to identify individual and group training priorities.
Speak to us about your sales training needs.
Talk to us, your selling better advisory team, and we’ll be able to advise you on the best training solution for your business.
Case Study
Selling Better Case Study: How to do it properly
Industry: Banking/Finance/Agribusiness Type: Public
Successfully combined two sales operations that came together due to a business acquisition. The project lead a complete culture and mindset shift across the entire organisation to improve the customer experience and lift sales.

LinkedIn Promises Visibility. So Why Does Its Ad Model Make SMEs Invisible?
In 30 seconds The Problem SMEs are paying tech giants for visibility and getting ghost leads in return. LinkedIn's algorithm rewards large budgets and starves small ones - producing leads that look ...

The Incumbent's Curse: You Earned Your Seat. Here Is How You Keep It.
In 30 seconds The Problem. Winning a B2B account triggers a dangerous psychological shift. Salespeople who operated with sharp curiosity during the sale get comfortable once signed. They stop diagnosing ...

Stop "Just Checking In": How to Follow Up Like a Trusted Advisor
In 30 seconds The Problem: A deal stalls, anxiety creeps in, and the salesperson sends the most destructive email in modern B2B: "Just checking in." In one line, months of trusted advisor positioning ...

How to Keep Your Seat When Procurement Enters the Room
In 30 seconds The Problem: After months of strategic selling, the deal lands on a procurement officer's desk whose mandate is to commoditise your offering and drive the price down. Salespeople either ...
