What does Selling Better mean to sales team’s retention rates?

By / / Attitudes & Behaviours, Customer Service, Education in Sales, Sales Driven Organisations, Sales Essentials, Sales Process Maps, Sales Strategy, Selling Better, Uncategorized

What do you make of this statistic?

The average tenure of a sales representative across Europe and USA is currently 15 months.

Ouch!

There are other stats that also show the average staff turnover can be anything around 25-50% per annum, or more in some cases.  Some call centres experience turnover rates of over 70% per annum.

These statistics are alarming because the costs associated with poor engagement and high staff turnover are monumental and can manifest in many ways including decline in sales, poor customer service, loss of reputation leading to more loss of customers and employees, and impaired recruitment. If not addressed, …

What does Selling Better mean to sales team’s retention rates? Read Post »

The Optimistic Sales Professional

By / / Attitudes & Behaviours, Emotional Intelligence, Life Skills, Mindful selling, Opportunity, Optimism, Resilience, Sales Essentials, Self Development, Success

Sales is a demanding profession. Top performers know that to sustain a high level of performance, they need to keep fit and well – both physically and psychologically. And there’s a body of research showing that keeping an optimistic outlook and having the physical energy to meet the demands of working in sales are critical to a salesperson’s effectiveness, success and overall well-being. Something many of us know intuitively, but good to have it validated.

Managing and overcoming setbacks is key to succeeding in anything. In sales we are tested every day. Without a sense of optimism it would make getting …

The Optimistic Sales Professional Read Post »

I’m really frustrated because we could all achieve magnificent sales results if only…

By / / Attitudes & Behaviours, Coaching, Sales Coaching, Sales Essentials, Sales Leadership, Sales Management, Sales Results, Sales Skills, Sales Strategy, Sales Training

I am, by nature, a realist optimist who looks at what we can do, how we can make things better and so on. But I don’t do things on a whim, my team and I study what is best practice and look to design, build and weave the various ingredients together to create cost effective, human-centred, strategy and process driven transformation frameworks and journeys that deliver magnificent results and highly capable people when it to comes to selling better.

So effective – cost wise and results wise – that it becomes a no-brainer.

Yet, too many business and sales leaders opt for …

I’m really frustrated because we could all achieve magnificent sales results if only… Read Post »

Back to sales basics

By / / Attitudes & Behaviours, CRM, Education in Sales, Marketing, Prospecting, Sales Driven Organisations, Sales Essentials, Sales Results, Sales Tips, Social Media

I like to keep on top of what is current, what is emerging, and what is still an idea. This is why I make time each week to do research as it helps me navigate my way around the present and into the future. However, I am finding there is so much to read, so much to get my head around, and so much to integrate into my business that it can take up a lot of time… and it only seems to be increasing.

This is why I want to get back to basics.

As I wade through all of the …

Back to sales basics Read Post »

The 7 benefits of Online Sales Training

By / / Education in Sales, Sales Essentials, Sales Management, Sales Skills, Sales Training, Self Development, Success

Have you ever tried online sales training? Why not try this complimentary Sales Essentials Module – ethics, philosophy and history of selling? Why? Because the world of sales education and training is evolving and online sales training is starting to take hold. Whilst classroom training will always have its place, here are 7 reasons you might like to include online sales training in your repertoire.

  • Cost Saving: It is no secret that classroom based training can be extremely costly. Not only is the cost of the training event usually high, we also have to consider travel expenses, accommodation, and most …

    • The 7 benefits of Online Sales Training Read Post »

    Sales Trend 4 – Sales Training Methodologies are changing

    By / / Education in Sales, Sales Essentials, Sales Training, Sales Trends

    The fourth Sales Trend for 2014 is Sales Training Methodologies are going to change.

    Sales training as we know it is not going to disappear. As the market becomes more complex and competition more virulent salespeople will need more, not less training. But they will also have less time to be trained. These two forces – increased competition with the need to up skill salespeople and less time for training – will make identifying different and effective training methods key to success.

    Amongst the more evident challenges facing companies …

    Sales Trend 4 – Sales Training Methodologies are changing Read Post »

    Scroll to Top