Measuring Emotional Intelligence (EQ)
Emotional Intelligence (EQ) involves a set of skills that define how effectively people perceive, understand, reason with and manage their own and others’ feelings. People with a high degree of emotional intelligence know what they’re feeling, what their emotions mean, and how these emotions can affect other people. These skills are cornerstones to successful selling, as emotions are an inherent part of why people buy and why they do not.
Research studies suggest that Emotional Intelligence makes a difference in sales including how effectively sales people:
- establish and build client rapport
- understand the needs of their customers
- generate passion for the products they sell, and
- overcome buyer objections when closing a sale.
The Genos Model of workplace Emotional Intelligence comprises seven specific EI skills critical to successful selling i.e. Emotional Self-Awareness, Emotional Expression, Emotional Awareness of Others, Emotional Reasoning, Emotional Self-Management, Emotional Management of Others, and Emotional Self-Control. Each skill can be applied to successful selling.
Emotional Intelligence can be developed and improved. Higher levels of emotional intelligence can lead to higher levels of resilience, emotional well being and productivity.
Applications
- Administered online via user name and password sourced via an accredited provider.
- The EQ Test from our provider Genos can be used for recruitment and development purposes. It produces an individual report along with accompanying team summary reports, development and coaching strategies.
- The EQ Test from our provider Genos will NOT measure personality, communication styles, motivators & values, prospecting fitness, leadership styles and derailers , or cognitive attributes and abilities (IQ).
Speak to us about your assessment needs.
Talk to us, your selling better advisory team, and we’ll be able to advise you on the best training solution for your business.
The Last Holdouts: Where Transactional B2B Selling Still Exists (And Why It Won't For Long)
In 30 seconds Digital platforms now dominate B2B transactions, with over 75% of buyers preferring self-service for simple purchases. Modern buyers conduct 90% of their research independently and ...
One Bad Apple: Why Your Team's Weakest Link Matters More Than You Think
In 30 seconds Watch who you let near your mind. Professor Will Felps proved what leaders have long suspected: a single toxic team member can reduce overall performance by 30 to 40 per cent, even ...
How to Sell Better using AI (no tech skills required)
In 30 seconds Many sales teams struggle with AI adoption despite promising stats showing 90% faster proposals and 30% higher email response rates. The gap isn't sales capability, it's practical AI ...
Gotta Plane to Catch - It's Actually True
In 30 seconds Don't fall off your chair, but I'm finally taking a proper 10-day holiday. It's been two years since my last major break, and I'll confess I'm really bad at taking time off. I'm good ...