Building High Performing Sales & Service Teams

• Holistic End-to-End Solutions
• Evidenced Based Approach
• Real Return on Investment.
• BARRETT's extensive experience in sales

If you want to take your sales or service career or your sales & service teams to the next level or are entering sales, service or management for the first time we can help you. We understand that 'Everyone lives by selling something' and in today's marketplace we all need to be 'sales fit'.

MYTH:

Many people still believe you have to rely upon 'tricks or secrets' to be successful in sales.

FACT 1:

Over 90% of sales people follow no logical process when selling, often flying by the seat of their pants = lost opportunity.

FACT 2:

Even if people know how to sell, nearly 80% are afraid to pick up the phone and prospect for new business = missed opportunity.

FACT 3:

Hesitating can cost you 15 new units of business or sales per month. Where as Non-Hesitant sales people are 5 times more productive than their hesitant colleagues or competitors.

FACT 4:

There is a sales process you can learn and apply and there are NO tricks or secrets to sales. Like any athlete you can learn how to sell and sell well. At BARRETT we help all types of people in businesses from the large to very small, MAKE MORE MONEY by getting SALES FIT!

"I felt more empowered after BARRETT. When customers call in now I feel that I call the shots, and am not waiting for them to tell me what they want. I am pro-active rather than re-active" Sales Consultant, Telephone Sales

Holistic End-to-End Solutions

BARRETT has made it our business to understand the business of Sales & Service from implementing an effective sales plan, knowing what to look for in a good sales or service recruit or having a successful professional sales or service career.

BARRETT offers Sales Consulting, Sales Products & Tools, Sales Training and Coaching that provide individuals and organisations with the information, strategy, structure, staff capability and most importantly, confidence, to achieve peak sales fitness and performance.

Evidenced Based Approach

We use an evidenced based research approach and have developed a unique position in the market place developing IP specifically in the Australian Sales Competency space.

You have probably noticed we're NOT your typical sales training firm! We offer you training and so much more. Applying the the latest research and market findings we integrate emotional intelligence (EI ) with skill, knowledge, behaviour, values, process and strategy.

We provide the following solutions to build high performing sales & service teams:

• Sales Consulting
• Sales Training & Customer Service Training
• Sales Management Training
• Skills Coaching & Performance Coaching
• Sales Competency Modelling
• Job Analysis & Job Profiling
• Sales Psychometric Assessment Tools
• Training Needs Analysis
• HR Tools & HR Resources for the Sales Profession
• Sales Research and Sales Management Research
• Sales Research & Benchmarking
• Sales Tools & Templates

Return on Investment.

BARRETT's approach works. It is proven time and time again. Using our strategies, tools and customised solutions, organisations have achieved average revenue increases of 20-50% within six months. In some cases, the figure has been up to 200%.

BARRETT's achievements stem from their ability to demystify the practices around achieving sustainable sales performance. The BARRETT team have been remarkably successful with numerous individuals and organisations who have entered the process with a large degree of scepticism.

BARRETT's clients all share one thing in common: a desire to achieve peak Sales Fitness.

BARRETT's extensive experience in sales

BARRETT has:

• psychometrically assessed over 20,000 people in sales, sales management and allied fields
• interviewed more than 7,000 people in businesses around their issues associated with sales performance and sales leadership
• analysed and profiled over 100 different types of sales roles for job design and sales recruitment kits in areas as diverse as Business Banking Sales, Mortgage Sales, Investment Sales, Media Sales, IT Sales, Hi-tech Medical Equipment Sales, Pharmaceutical Sales, Funeral Sales, Wholesale Sales, Telephone Sales, Direct Sales, Money Market Sales, Recruitment Sales, Industrial Sales, Engineering Sales, Sales Management, Account Co-ordinators, etc.
• trained over 7,000 sales people in sales behaviours selling skills & sales processes
• presented on sales, sales management, sales recruitment and sales strategy to business and at over 85 public events
• established a position as the Australian market leader in assessment SPQ*GOLD® and training in the behavioural area of Sales Call Reluctance®.

This has given BARRETT a tremendous insight into the wide variety of sales practices which exist in both Australia and overseas.

BARRETT is also now working across the Asia and Pacific Region introducing relevant sales practices to these markets.