Selling Better, Faster using Real Time Sales Education

By / / Coaching, Collaboration, Customer Service, Education in Sales, Environment & Sustainability, Optimism, Sales Coaching, Sales Driven Organisations, Sales performance, Sales Results, Sales Skills, Sales Training, sales-process-map, Selling Better, Solution Selling

I’m feeling elated.

I’m feeling vindicated.

I’m feeling very optimistic about the future of sales education and sales mastery.

Three weeks ago we started working with and coaching a telesales team of 9 people based in regional NSW.

Week one post the first session, sales had already started to improve and by week three, this sales team had their best sales week ever. The sales leader revealed this in the session we had this week and attributed it to the training we are doing.

Now that’s something to be optimistic about.

How did we do this?

Our focus was to help them sell better, faster using real …

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Someone has to sell, or you don’t have a business

By / / Attitudes & Behaviours, Education in Sales, Entrepreneurship, Life Skills, Opportunity, Sales Essentials, Sales Results, Sales Skills, Sales Tips, Sales Training

Someone has to do the selling or you don’t have a business.

I have met many people over the years who have great ideas, skills, processes or inventions but hate the thought of selling.

They usually come from two camps:

Camp 1: Those people who understand they have to sell in order to have a business but just do not know how to do it. They often harbour some fears and anxieties about selling because of its bad public reputation and can feel overwhelmed about what they have to do. However, I find these people are willing to have a go.

I will gladly …

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Using ‘Intelligent Practice’ to enhance Sales Mastery & Results

By / / Attitudes & Behaviours, Coaching, Education in Sales, Sales Coaching, Sales performance, Sales Process Maps, Sales Results, Sales Skills, Sales Tips, Sales Training

In a time poor world, many people including sales leaders and salespeople often bemoan the fact that they cannot seem to make time for important things like continued professional development, coaching, and thorough planning thus leaving their evolution and sales results to chance.

Rushing through the day, responding to ‘urgent’ matters and deadlines, getting in and out of sales meetings as quickly as possible, doing the bare minimum with CRM and reporting, with little or no time for reflection or developing mastery in their core capabilities seems to be the lot of many sales teams today.

When we rush through tasks, client …

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Some key guidelines for Negotiations in Sales

By / / Attitudes & Behaviours, Negotiation, Sales Skills, Sales Training, Solution Selling

We are regularly asked by sales managers to provide negotiation skills training for their salespeople. However, after talking with them about their team’s situation and development priorities, it is quite clear, 90% of the time, that their people do not need negotiation skills training, what they really need is consultative solution selling skills training instead.

The reason many sales managers and sales teams find themselves in this situation is they think every time their salespeople hit an objection they must negotiate. Far from it. The easiest way to eliminate objections is by taking the time to understand your …

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7 things you need to know about the Craft of Selling

By / / Attitudes & Behaviours, Education in Sales, Resilience, Sales Essentials, Sales Skills, Sales Tips, Sales Training, Solution Selling
We can agree:

Everybody lives by selling something – whether it be ideas, initiatives, visions, products, services or solutions.

Selling is ubiquitous – ever present in our daily lives, internally and externally. 

Selling is the vehicle that allows opportunity to flourish and people to prosper.

Nothing happens until something gets sold.

However:

As ever present as selling is in our daily lives, most people learn how to sell by default, not design.

Often thrown in the deep end, they work it out as they go, feeling their way by trial and error, hoping to be on the right track.

This means that more people fail …

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Is your sales team Sinking or Swimming?

By / / Attitudes & Behaviours, Education in Sales, Role Clarity, Sales Coaching, Sales Essentials, Sales Results, Sales Skills, Sales Training

Even with the wide availability of information, sales training resources and systems to get salespeople up to speed and selling, too many salespeople are still being thrown in the deep end without any support or induction, and are expected to sell.

Now, if you are an experienced salesperson you would probably navigate your way fairly quickly – that is if you actually know what you need to know, do and say.

If your organisation is like most companies, some effort is usually invested in product training but not usually in ‘how we sell around here’.

Selling is an unusual profession in …

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I’m really frustrated because we could all achieve magnificent sales results if only…

By / / Attitudes & Behaviours, Coaching, Sales Coaching, Sales Essentials, Sales Leadership, Sales Management, Sales Results, Sales Skills, Sales Strategy, Sales Training

I am, by nature, a realist optimist who looks at what we can do, how we can make things better and so on. But I don’t do things on a whim, my team and I study what is best practice and look to design, build and weave the various ingredients together to create cost effective, human-centred, strategy and process driven transformation frameworks and journeys that deliver magnificent results and highly capable people when it to comes to selling better.

So effective – cost wise and results wise – that it becomes a no-brainer.

Yet, too many business and sales leaders opt for …

I’m really frustrated because we could all achieve magnificent sales results if only… Read Post »

Sales Trend 9 – Learning Agility

By / / Attitudes & Behaviours, Sales Management, Sales Process Maps, Sales Skills, Sales Training, Sales Trends

Sales trend 9 from our 12 Sales Trends Report for 2017 explores how salespeople can navigate the difficult situation of being in a complex sales environment and the need to simplify things for their clients.

Salespeople traditionally find themselves in conflicting spaces. A classic situation is the challenge to bring the diverging interests of clients (e.g. lower prices, discounts) and the organisations these salespeople are representing (higher prices, better margins) together. In that capacity, they have to be skilled as mediators, translators, and problem solvers.

Currently, a very different polarity is demanding attention from salespeople as well as sales managers …

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Sales Trend 5 – The Way We Sell Around Here

By / / Attitudes & Behaviours, Sales Culture, Sales Strategy, Sales Training, Sales Trends

Sales Trend 5 from the Barrett 12 Sales Trends for 2016 Report is ‘The way we sell around here’.

The Sales Dream – A low cost, high performing sales force that delivers more sales at better margins to increasingly loyal customers. Sounds like some utopian vision. Not necessarily.

This sales trend highlights the best practices being adopted by smart companies who are focused on embedding ‘How We Sell Around Here’ as their minimum standard of sales excellence and how they are reaping the rewards of their continuous learning programmes and sound sales strategies. They know that if any business …

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