Barrett has been publishing sales articles, Research Whitepapers, and Annual 12 Sales Trends Reports for several years and more recently has published 21 e-books on sales and sales management. Barrett has also a large library of Videos (YouTube channel).

Feature writers on a regular basis for some of Australia’s most prominent business media outlets such as BRW, Smart Company and more recently IPA’s magazine The Public Accountant, Sue Barrett is regarded by many mainstream business press publishers & editors as the most authoritative thought leaders reporting and commenting on the selling profession and sales operations in Australia today.

Sue’s aim is to keep business leaders, salespeople and the general population informed and up to date on the latest in sales operational effectiveness including articles on:
sales philosophy & culture; sales leadership management and coaching; sales forecasting, metrics & measurements; customer satisfaction indexing; sales psychology, neuroscience, resilience & mindset, sales recruitment & sales assessments;sales performance modelling & sales force design; sales strategy & sales structure; sales incentives & rewards; key account management, and more.

Below you find a mix of our large sales resources.

Testimonials

“DENTSPLY Australia is proud to be the first Australian company to have enrolled our entire sales team into the Barrett Consulting Group's "Sales Essentials" program. In doing so, every member of our sales team is now - or is about to be - accredited with a Diploma of Sales and a Certificate IV in Business-Sales, endorsed by Swinburne University. Not only has this provided every member of our team with a tertiary qualification, but it has been a wonderful opportunity to professionally develop our people and promote the art of selling as a university recognised profession. The dental market is fiercely competitive and, although we have offered formal sales training programs to each of our sales and marketing associates since 1995, none have proven to offer a level of client insight comparable to that of Sales Essentials. The program's core focus revolves around the exchange of a genuine value proposition, coupled with a highly effective strategy to move promptly towards understanding our clients‘ priorities. In the 2 years since we embarked on this development path with Barrett Consulting Group, we have radically improved our sales business results, returning profitable sales for the last 15 months and establishing deeper business partnerships with a vast array of our clients. Incredibly, we have not fielded one resignation from within the sales team since all associates graduated. As an organisation, we are ever conscious of the need to ensure that every investment we make delivers a tangible return. Our enrolment in Sales Essentials has proven to be one of the most rewarding professional development programs that we have ever introduced to our team and we look forward to continuing down that same path for the foreseeable future.”

Don SutherlandSales Director ANZ, Dentsply, 50+ sales team, international dental supplies company.

“After our very successful two day 'Sales Strategy & Operations' workshop last week, I wanted to write to you and let you know how professional, outcome driven and valuable the experience was for our executive leadership team. With excellent pre-workshop preparation and guidance from the Barrett team, including an insightful on-line survey of probing and exploratory questions, which provided the base data for a productive and challenging workshop, we were off and running and the usual slow start to a facilitated workshop like this was non-existent.
From the moment we kicked in to the agenda, the Diadem team was engaged and motivated to actively participate and seek clarity and direction in our pursuit of a robust review of our sales processes and how we could maximise our efforts moving forward. With yourself as a master facilitator and teacher, able aided by Rebecca at your side, you intuitively guided the Diadem team through a excellently crafted and impactful programme that opened up opportunities, challenged convention and sought to explore a path forward that contained clarity, purpose and a strength of resolve to achieve business defining differentiation in our chosen marketplaces. We now have the understanding, tools, intelligence and platform to launch Diadem forward and with yourself and the Barrett team by our side, we are in 'safe hands'.”

Richard DuerdenNational Sales Director, Diadem, 60 person Signage & Wayfinding Firm

“The Rural Muster project has taken the lead in facilitating a complete culture and mindset shift across the entire organisation to improve the customer experience and lift sales. In addition, I lead a competent sales leadership team who are coaching and leading from the front, and we have an outstanding sales score card. Barrett has provided us with robust sales systems, tools, resources and ongoing education to give us the ability to innovate, navigate and grow our business for the short, medium and long term. Personally, I got incredible value from working with Sue Barrett because

  • Sue is a future thinker who is highly tuned to the operating environment, innovations and disruptors that might influence our future
  • Sue is an absolute specialist in sales, proud of the profession, champion for customer centred selling
  • Sue has superior organisational and planning skills, sharp, maximises value from time, action orientation
”

Andrew SmithHead of Agribusiness, Rural Bank (now Head of Business Customer, Bendigo & Adelaide Bank)