In HR you support “pilots and crews” to help them run smooth operations. When a crisis like this one hits out of the blue, and sales and service operations are…
Do you remember the plane that landed on the Hudson River in New York City in 2009? Your business might not have been struck directly – like Captain Sullenberger’s plane…
Your business might not have been struck directly – like Captain Sullenberger’s plane was hit by a flock of geese – but the fallout of the COVID-19 crisis has hit…
Organisations can only exist when there is an active system of communication between parties that creates the scaffolding of relationship dynamics. Without communication and relationships, organisations are hollow, empty. And…
As the world responds to contain the COVID-19 disease, we want to make sure that your and our teams stay safe so we are adjusting our commitments and activities in…
The truth is we all tell stories every day in a myriad of ways in varieties of situations for a variety of reasons. In ancient times, oral storytelling was the…
This post has been inspired by my colleague, Ben Shute, who I work arm in arm with bridging the divide between sales and procurement. He wrote about the Holy Trinity…
Sales trend 10 from the Barrett 12 Sales Trends Report for 2019 is about the importance of trust when writing tenders that win. By guest authors David Lunn and Kelly…
“Don’t let the perfect be the enemy of the good.” Voltaire “The world is becoming very black and white with people striving for perfection where only the best is acceptable….
The Common Ground Series – Part 1 Common ground: shared interests, beliefs, or opinions between two people or groups of people who disagree about most other subjects. (Cambridge dictionary) Finding…
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