Do you know where to invest your training and development dollar?
We offer immediate access to off-the-shelf and customised Online Training Needs Analysis (TNA) Questionnaires for the following competency assessments:
- Sales
- Direct Sales / New Business Development
- Account Management
- Sales Support
- Outbound Telesales
- Inbound Telesales
- Sales Management
- Customers Service
- Management
- Communication and Interpersonal Competencies (non sales roles)
Great for assessing your sales, service, management or interpersonal skills fitness and learning needs against a core competency framework.
- Individual and team reports are available
- Single, 180 and 360 degree
Customised TNA
The TNA is competency based and would use findings gathered from your job design project. We customise the Barrett Online Training Needs Analysis Questionnaire using superior performance competency data compiled from a competency profiling project. All participants would be rated on each competency, via a collaborative discussion with their direct manager. Findings will be summarised to identify individual and group training priorities.
Speak to us about your sales training needs.
Talk to us, your selling better advisory team, and we’ll be able to advise you on the best training solution for your business.
Case Study
Selling Better Case Study: How to do it properly
Industry: Banking/Finance/Agribusiness Type: Public
Successfully combined two sales operations that came together due to a business acquisition. The project lead a complete culture and mindset shift across the entire organisation to improve the customer experience and lift sales.
The Silent Coach
We've all seen the Business Development Managers (BDMs) who talk the talk of prospecting: they attend conferences, absorb sales advice, and quote best practices. Yet, when it's time to act – to ...
Sales Trend 6 – External Sales Training AND Internal Knowledge
This is Sales Trend 6 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds Combining external sales training with internal knowledge transfer ...
The Power of Being Highly Sensitive: My Journey from Misfit to Leader
In 45 seconds The world felt overwhelming as a kid. Turns out, I'm an HSP (highly sensitive person) – 15-20% of us out there, according to research. My sensitivity, once a burden, became my strength. ...
Theory of Mind: Stepping Into Someone Else’s Shoes
In 30 seconds Theory of Mind (ToM) is all about understanding that others have unique thoughts, feelings, and viewpoints. It's key for navigating any relationship, from work colleagues to family. ...
