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Testimonials

Lauren Smith, Account & Campaign Manager, www.smartcompany.com.au

I just wanted to reiterate James�s sentiments and thank you again for your time. Was a fantastic webinar � really positive feedback from the audience. (As a Robert Louis Stevenson fan, I love the quote at the start!)

"Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships."
Ross Perot

What others are saying

"Barrett helped us zone in on some critical blind spots which ultimately assisted us greatly. Their approach is personalised, empathetic and people oriented while at the same time being structured, detailed and scientific."

Manager, Major Australian Publishing Business

Training Needs Analysis

Do you know where to invest your training and development dollar?

We offer immediate access to off-the-shelf and customised Online Training Needs Analysis (TNA) Questionnaires for the following competency assessments:

Sales
Direct Sales / New Business Development
Account Management
Sales Support
Outbound Telesales
Inbound Telesales
Sales Management
Customers Service
Management
Communication and Interpersonal Competencies (non sales roles)

Great for assessing your sales, service, management or interpersonal skills fitness and learning needs against a core competency framework.

Individual and team reports are available
Single, 180 and 360 degree

Customised TNA
The TNA is competency based and would use findings gathered from your job design project. We customise the Barrett Online Training Needs Analysis Questionnaire using superior performance competency data compiled from a competency profiling project. All participants would be rated on each competency, via a collaborative discussion with their direct manager. Findings will be summarised to identify individual and group training priorities.