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"The project has been such a great success for our team. The culture is now fantastic- we aimed for the culture we wanted and got it. It was the planning and thinking behind it that made it work. The Competency work, has without a doubt, made a difference. The Competencies are ‘Gold’. We refer to them all the time and the Managers are using them to develop themselves and have clearer, more accountable performance reviews. The Competencies helped our team realise responsibility in their roles.”- Manager, Music Industry
"Our people feel enriched and now have the ability to look at themselves personally- not in an overly self critical way but in a way which helps us understand how we can turn our weaknesses into strengths. They helped us examine our culture so we can make positive changes to how we recruit and work with our people now and in the future." - Managing Director, Cellplex
Job design |
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Many organisations use generic capability definitions for profiling, development and succession planning of their people. However, our research has revealed that these generic competency definitions are often too generalised and not relevant to specialised roles such as sales. This drastically diminished their usefulness in performance development, recruitment, coaching, talent management and so on. We take a holistic and customised approach to job design. As a result the competencies are explicit in stating the behaviours expected for effective performance in the role, and these behaviours can be easily observed in selection, development planning and performance assessment contexts. We use the Barrett Sales Competency Dictionary, which was developed specifically for sales and service roles and from Australian Research. The Barrett Competency Dictionary maps from junior through to senior management roles, providing very specific behavioural indicators at each level. Our methodology and approach is highly flexible, consultative and strives to ensure it is based on best practice. The process is designed to gain optimal employee and manager engagement in the development of the framework. This enhances their acceptance of the final result and also ensures that the Competency Framework is relevant and effective in your environment.
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Applications
| The key applications of job design are: Sales force modeling Performance Management Framework Learning and Development Reward and recognition Retention Culture transformation |
Competency framework Recruitment framework Coaching framework Management framework Succession planning Retention |
Sales Competency Dictionary
The Barrett Sales Competency Dictionary was purpose built for sales and sales management roles across all industries. It can be easily integrated into existing frameworks as it is designed to compliment Australian standards competency models in use by organisations today. The Barrett Sales Competency Dictionary provides a comprehensive and robust framework because it takes into account the very specific competencies, skills, behaviours, attitudes, emotional intelligence and values, needed in the complex world of selling today. read more