Sales Trend 12 of Barrett’s 12 Sales Trends Report for 2023 looks into what psychologically safe environments mean for sales and service teams and why it is vital in human-centred…
In 30 seconds We all need to know how to engage, relate, and persuade people. It’s part of life. So, how do we learn to make memorable introductions, deliver compelling…
In 30 seconds It’s the end of the financial year in Australia, and it’s a good time to recognise our successes and reflect on what we’ve learned on the financial…
For a long time, getting ahead in business has been promoted as a war to be won, going into battle, beating the competition, and having a “be tough, no wimps”…
If you’re sensing that rudeness and incivility are on the rise lately, you would be right. Research shows that since the pandemic incidents of rudeness and incivility have been escalating…
Despite the prevailing ‘leadership’ paradigms of the last 40-50 years of ‘win-at-all-costs’ profit maximisation, command-and-control, and the cult of celebrity CEOs, that haven’t been good for business sustainability, or the…
Sales Trend 11 from the Barrett 12 Sales Trends Report for 2021 is about the toll that the pandemic is having on our mental health and what to stop, keep,…
Australia is like Goldilocks – we are not too small or too large – we are just the right size population-wise to make real and effective change and become the…
It goes without saying that the Personal Care sector, along with the Tourism and Entertainment industries, has been one of the hardest hit sectors throughout the pandemic. So many beauty…
We are all presented with opportunities every day in myriads of ways. Whether we choose to pursue an opportunity is dependent upon many things. When an opportunity of a lifetime…
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