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	<title>Barrett Sales Blog &#187; Ethics &amp; Values</title>
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	<link>http://www.barrett.com.au/blogs/SalesBlog</link>
	<description>everybody lives by selling something.</description>
	<lastBuildDate>Thu, 09 Feb 2012 01:58:30 +0000</lastBuildDate>
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		<item>
		<title>It&#8217;s Not WHAT You Do But WHY &amp; HOW You Do It</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2012/1735/sales-attitudes/its-not-what-you-do-but-why-how-you-do-it/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2012/1735/sales-attitudes/its-not-what-you-do-but-why-how-you-do-it/#comments</comments>
		<pubDate>Fri, 27 Jan 2012 03:30:19 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Clarity]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Mindful selling]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=1735</guid>
		<description><![CDATA[In December 2011 we published The 12 Sales Trends of 2012 and invited readers to vote on what they thought would be the most important trends in sales for this year. &#8216;It&#8217;s not WHAT you do but WHY &#38; HOW you do it&#8217; topped the rankings. It seems that having a Purpose, the WHY, which is more than just making [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How your procurement practices affect your sales and brand</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2011/1022/sales-attitudes/how-your-procurement-practices-affect-your-sales-and-brand/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2011/1022/sales-attitudes/how-your-procurement-practices-affect-your-sales-and-brand/#comments</comments>
		<pubDate>Wed, 06 Jul 2011 11:33:27 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Procurement]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=1022</guid>
		<description><![CDATA[Ethical selling and procurement (purchasing) is now in the spotlight. Harvey Norman’s recent publicity surrounding their supposed sourcing and use of Australian native old growth forest timbers in their Chinese made furniture has drawn light on retail procurement practices. Harvey Norman have been asked by activist groups NGO Markets for Change and GetUp.org.au to explain themselves.  GetUp.org.au has even gone [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What are your relationships built on?</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2011/778/sales-attitudes/what-are-your-relationships-built-on/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2011/778/sales-attitudes/what-are-your-relationships-built-on/#comments</comments>
		<pubDate>Thu, 03 Mar 2011 00:08:16 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Self Development]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=778</guid>
		<description><![CDATA[If you are in business for the long haul then you know the value of building your business relationships on solid foundations.  Too many times people have fallen foul of the broken promises and pipe dreams offered by those people whose only intention is to make money at your expense.  I can recall a few incidents in my career where [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Integrity – Your Sales Edge</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2011/772/relationships/integrity-%e2%80%93-your-sales-edge/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2011/772/relationships/integrity-%e2%80%93-your-sales-edge/#comments</comments>
		<pubDate>Thu, 24 Feb 2011 23:23:15 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Sales Relationships]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=772</guid>
		<description><![CDATA[Integrity was voted as the Number 2 Sales Trends for 2011, which is a sign of the times.  Your word, your honour, your promise are on show and people will judge you on your actions not on your spin. So what does integrity mean for us in business and beyond?  As stated on Wikipedia ‘Integrity is a concept of consistency [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Different sales assessments and how to use them</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2011/748/sales-recruitment/different-sales-assessments-and-how-to-use-them/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2011/748/sales-recruitment/different-sales-assessments-and-how-to-use-them/#comments</comments>
		<pubDate>Fri, 21 Jan 2011 00:40:19 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Call Reluctance]]></category>
		<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Prospecting]]></category>
		<category><![CDATA[Recruitment]]></category>
		<category><![CDATA[Sales Assessments]]></category>
		<category><![CDATA[Sales Research]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Self Development]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=748</guid>
		<description><![CDATA[If you wanted to, you could sit down for at least four weeks and complete 100’s of sales assessments and there would still be more on offer.  This over abundance of sales assessments can be confusing because they are not all the same.  If you do not know what you want to measure it will make looking for an effective [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2011/748/sales-recruitment/different-sales-assessments-and-how-to-use-them/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Why hiring or keeping the 600lb sales gorilla is a mistake</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/719/sales-management/why-hiring-or-keeping-the-600lb-sales-gorilla-is-a-mistake/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/719/sales-management/why-hiring-or-keeping-the-600lb-sales-gorilla-is-a-mistake/#comments</comments>
		<pubDate>Wed, 01 Dec 2010 23:46:05 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Recruitment]]></category>
		<category><![CDATA[Sales Leadership]]></category>
		<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Teamwork]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=719</guid>
		<description><![CDATA[For many years the legend of the 600lb sales gorilla or Alpha sales superstar has been strutting the hallways and boardrooms of businesses.  Often revered for achieving top of the league ladder sales results, yet feared by many for their aggressive, manipulative, ego centric, demanding, intimidating antics, countless CEO’s and sales managers have allowed these sales prima donnas to remain [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/719/sales-management/why-hiring-or-keeping-the-600lb-sales-gorilla-is-a-mistake/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Price is what you pay. Value is what you get.</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/678/sales/price-is-what-you-pay-value-is-what-you-get/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/678/sales/price-is-what-you-pay-value-is-what-you-get/#comments</comments>
		<pubDate>Wed, 27 Oct 2010 01:03:30 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Procurement]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[Value Creation]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=678</guid>
		<description><![CDATA[I recently had the pleasure of attending and speaking at the 6th CIPS Australasia Annual Conference for the procurement profession.  It was my third invitation to speak at a CIPSA event in my capacity as a professional representing the sales profession.  The theme for this conference was ‘Managing Volatility’.  A key message I gleaned from the conference was Value Management [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/678/sales/price-is-what-you-pay-value-is-what-you-get/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Are you ready for Sustainable Selling?</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/668/value-creation/are-you-ready-for-sustainable-selling/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/668/value-creation/are-you-ready-for-sustainable-selling/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 22:34:52 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Procurement]]></category>
		<category><![CDATA[Sales Relationships]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Value Creation]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=668</guid>
		<description><![CDATA[Sustainable Selling was voted by you as the number 10 Sales Trend for 2010.  With the green agenda comes Sustainable Selling.  More and more questions are being asked by many about how we can best manage this relationship now and for future generations? I recently attended and spoke at the 6th CIPS Australasia Annual Conference (peak industry body for the [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/668/value-creation/are-you-ready-for-sustainable-selling/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why we should take customer service more seriously</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/638/customer-service/why-we-should-take-customer-service-more-seriously/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/638/customer-service/why-we-should-take-customer-service-more-seriously/#comments</comments>
		<pubDate>Wed, 15 Sep 2010 03:34:05 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Ethics & Values]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=638</guid>
		<description><![CDATA[I propose that customer service is an assertive act, a proactive role that has an incredible impact on the attraction and retention of customers.  It represents the ‘front door’, the daily face of a business, ideally setting the scene for productive, healthy relationships.  I propose that customer service can often be a much harder, more gruelling role than selling; dealing [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/638/customer-service/why-we-should-take-customer-service-more-seriously/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Can sales and medicine mix?</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/625/sales-attitudes/can-sales-and-medicine-mix/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/625/sales-attitudes/can-sales-and-medicine-mix/#comments</comments>
		<pubDate>Wed, 01 Sep 2010 03:59:56 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Ethics & Values]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=625</guid>
		<description><![CDATA[As you know, I am an advocate for the philosophy that ‘everybody lives by selling something’ and that people buy from people they trust.  At its best, selling is about the principle of exchange:- the exchange of value where both parties benefit from open and transparent communication and know what they are engaging in. So can ‘selling’ be seen as [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/625/sales-attitudes/can-sales-and-medicine-mix/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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