case study, Understanding of their needs, recommendation, outcomes

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"My goal was to clearly define the boundaries of both management and leadership so that I become more leadership oriented. Teams and individuals have experienced a new level of support and encouragement. Results have been clearly communicated and appropriately celebrated. The legacy of this experience has already been invaluable in my business life. I am empowered to exercise the learnings on a daily basis." - Senior Manager, major Australian Bank


Understanding of their needs

The coachee was very committed to their management role and the organisation was keen to develop them further. Some of the key areas that were holding the person back from moving forward in the career were:

  • Developing a more strategic orientation and develop business thinking
  • Successfully executing the vision and ownership of planning
  • Gaining a more accurate role perception
  • More confidence in dealing with senior stakeholders
  • Enhancing leadership presence through greater self-awareness and application
  • Building a strong business network


Our recommendation

A 3-month Coaching and Development Program applying the Barrett Coaching approach. This time frame was recommended to allow for time to facilitate behaviour change and see the outcomes from initiatives. We ran a 1-hour coaching session over the phone every 2 weeks with clear goals and objectives set for the coachee to apply and self-reflect on in between sessions.


Outcomes

The coachee felt empowered to excel in the different areas of their role and continue to advance their role. They were also able to provide "teams and individuals with a new level of support and encouragement" and become a leader. Overall, in the words of the coachee "results were clearly communicated and appropriately celebrated."
 

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