About BARRETT

BARRETT was established in 1995 and is based in Melbourne, Australia. We work with a wide range of businesses across industry including extensive experience the Banking & Finance, Building, Healthcare, Manufacturing and Services sectors. BARRETT is a winner of the Telstra Small Business Award and counts many leading Australian and New Zealand companies and organisations among its client base.

Our Purpose

At BARRETT, we share in common the desire to help people grow and be successful through greater self-awareness, understanding and purposeful action. How effectively people perceive, understand, reason with and manage their own and others' feelings, capabilities, values and motivations are skills that are important in any work relationship.

We are best known for our work in Building High Performing Sales & Service Teams across industries. In particular, helping sales and service people build viable business relationships with clients.

However, our work also extends to helping anyone who works with peers and/or manages and leads others to develop productive, healthy business relationships.

In Building Better Managers, Leaders & Teams, we help people access and develop their potential to build productive trust-based relationships based on substance - a critical business and life skill in today's society.

We use an evidenced based research approach and have developed a unique position in the market place developing IP specifically in the Australian Sales Competency space. Applying the latest research and market findings we integrate emotional intelligence (EI) with skill, knowledge, behaviour, values, process and strategy.

Each business brings its own unique style and needs. We work at a strategic and tactical level to ensure that a real return on investment is achieved as a result of our work.

Why partner with BARRETT

• We conduct Australian based research and cross reference with latest international research on sales, service, management, team and workplace performance.
• We use a commercial, scientific & evidence based approach that supports a holistic business performance culture
• We know what makes great sales people great
• We develop people & teams to deliver your plans
• We implement methodology that ensures YOU can build a sustainable sales & service culture over time
• We translate complex initiatives into practical, tactical road maps you and your people can use
• We use a competency based approach that leads to observable behaviour change at all levels in your organisation
• Our consultants, coaches and trainers all have industry based commercial, sales and HR experience with relevant industry-recognised qualifications.
• Our plug & play modular training approach & design capabilities allow for FORMULA and DESIGN approaches.